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Mobilink................ Ur Probblems Please

Mobilink................ Ur Probblems Please

Any body using Mobilink, at one time or another has faced some sort of problem..........

lets see what you all have been through.......

I persoanlly hate the number of minutes I have to wait to get across to the help line.....

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I have a lot of issues. Here is just the tip of the ice-berg.
I am writing from Lahore and can contribute only the issues of this part of Pakistan.

1) I am not sure if anybody else ever noticed it, but there are a couple of points (3 of which I know exactly - 2 first ones to be very certain) of Lahore where, if by chance you are on the call and you are passing from, the line ALWAYS GETS DROPPED
...... When you are crossing the Jinnah Fly-Over at Cavalary........When you are crossing the Cannal chowk on Mall Rd.......When you are crossing the Mian Mir Bridge at Fortress Stadium.

And yes, I know of one more place in Karachi.....When you are crossing the Fly-Over on Shara-e-Faisal (the one which goes over the railway line).

2) These days (it happened once before as well)....you receive a call....you notice it is from one of your friends or family member.....you pick up the phone.....and then you get the shock of your life, as the person at the other end of the line is someone you have never known before. He or she could be anyone, a murdered, a cartoonist, a terrorist ( I leave the rest to your imagination! ).
If the person is persistant, you would get another call and this time, it might be the same person you are expecting the call from and he would be equally shocked as all this time he was going through the same experience and was busy talking to a complete stranger.

Its high time that those who are working at Mobilink should start realizing some Customer Care issues or else MOBILE PORTABILITY IS HERE!

Yes I TOTALLY agree with you...... :)

Mobilink is also providing most of its customer care to their Postpaid customers............... That is some thing that im totally pi**ed off about.....

Not even those...I am a postpaid customer, and I am pi**ed off too !
Welcome aboard !

Mobilink is know as May BE LINK thats the best name for it, i live on second floor in can't and i cant get signals, and if i switch on tv all i see is "Budget advertisement" they spend so much money on advertisement if some day they could spend that on improving there service !

AOA
we have a mobillink tower 2km away but recieving poor singal what is the reason.
mohammad ashfaq
03017703260

@ Mr. Ashfaq
I don't have a clue. May be you should get it checked. To verify, try travelling on Mall Rd. from Governor House towards Fortress Stadium, while being on the mobile (Mobilink Network). The moment you reach the Canal Signal, your voice will stop reaching the person on the other end and you would also not hear anything. Then before you would know, your line will get dropped.

One More Issue!
I have another issue to raise here. If by chance (by Mobilink's mistake) you have got your name misspelled in their database you cannot get it fixed over the phone.
I had the same issue. I am a Mobilink postpaid customer for the last 7 years. My name printed on my Mobilink Bills, on my Membership Card (the one that they are so lavishly promoting) is misspelled. I tried getting it affixed, but they asked me to visit a Mobilink office to get it done.
Now my question is, why on earth should I visit their office for such a petty matter? Now in my case, it was just an error of an I instead of an A
Secondly, the name and everything was absolutely correct on all the application papers and my ID Card copy that I submitted with Mobilink 7 years ago. I did not get my name spellings changed since ever. Then why is my name misspelled in the first place and when it is, why do I need to go there, especially when it's not my mistake. And even if it was, what of the catchy phrase Customer Serivce.

I persoanlly hate the number of minutes I have to wait to get across to the help line.....

really bad company in pakistan

I hate mobilink.............

Sorry but a very shameful effort to get to the top of the points list..... Hee hee hee but I actually do hate Mobilink...........