McDonalds mein hai kuch baat !
submitted 2 years 2 months ago by: razorfish : 8 comments
After having an exhaustingly busy eid weekend, my partner and I decided to have a quiet night home. Rather than going out for dinner that we had been doing for days, we decided to have a mcdonald's delivered at our place because "Mcdonalds main hai kuch baat". Little did we know what we were going to be in for.
We placed the order at 9:27 p.m. and were told that we shall be served within 30 minutes. Hence started our wait! The delivery man didn't arrive even after 45 minutes. We were starving by then, so I decided to call Mcdonalds again to check the status of my order. I was informed that the order hadn't even gone through due to some problem ( Now how good was that...?). It was in their system but hadn't gone through...!! I was told that I will get my meal delivered within 20 minutes. After waiting for another 30 minutes and getting hunger pangs at the sound of every passing motor bike, I called McDonalds again. I was told that the delivery man had just left with my order. I asked for some kind of compensation as it was too much. I was told by the Complaint Manager that I could a free burger but as the delivery man had left already it could not be delivered along with rest of the order. Flabbergasted, I started waiting again, when my cell rang with the Mcdonald's number flashing. This was the delivery man, asking for directions.....he hadn't left Mcdonald's yet. (Can you beat that....?). I gave him the due instructions and called the Compliant Manager again....But couldn't get through....!
Finally the delivery man arrived there 11:15 p.m, with the order but without the compensatory burger. I called the complaint manager again and he said very casually that would be delivered later.....!! This was the height of it...! So I told them that I would not be paying until i get my compensation....and told the delivery man the same. Poor man he didn't know anything about the whole situation. Anyways he left and I brought my compensation within 15 minutes....! We were so starved by then that we really needed that second burger....!
Moral of the story:
"McDonalds mein sub Bakwaas !"
Comments
TAIMUR ASGHAR QURESHI.
We hope you get your second burger as you deserve it razor fish and it was the fault of the McDonald manager and the order was not delievered on time.Well its good inforamtion for us and we should all do the same ask for compensation when they don't deliever the order on time so that the service improves and the McDonald staff learn there lesson.
Thanks for sharing this very interesting expereince with us all. I was going to place an order with McDonlad's last night when I remembered your expereince....!
Since I do not have your assertiveness....I gave up the idea and rather placed an order with KFC which turned out to be an equally bad expereince......despite arriving on time, it was too cold to eat and once in the microwave it lost its texture...!
@Razorfish
KFC or Mcdonalds....I will comment besides the point here....! If you dont mind.....!
What I find more interesting in your buzz is an amaricanized life style of our fellow member ....(IF you know what I mean)....WOW!
@ Admin
My earlier comment is only in good humour.....!
@ West Coast Eagle
I think razorfish is not the only one.
Just that he/she has publically accepted it, does not imply that he is the only one. The influx of western food chains and their popularity is an evidence of increasing american influence.
Thats what happens when a great American icon is given over to the sorry Pakistanis to run
Nanados is another one with the most pathetic customer service.....I recently had the chance of visiting this food chain and was appaulled by the stern and very rude manager who was not willing to listen to us at all.
I have decided never to visit Nandos MM Alam Road again....!